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Delivering Excellence in Claims Handling

Our Story

Terrier Claims Services is a full-service claims investigation firm that has been serving the northeastern region of the United States for over 25 years. Founded in 1996 by brothers Dan and Edward Sullivan, our company is dedicated to providing exceptional claims handling and investigation services to insurance defense, third-party administrators, defense attorneys, and government agencies.

Our Mission

Our mission is simple: to deliver consistent, high-quality service at a fair price. We strive to maintain the highest ethical standards, and our team of licensed, bonded, and seasoned professionals is dedicated to providing personalized service to each of our clients. With over 100 staff members, including investigators and property specialists, we have the capacity to handle a high volume of cases while still providing individualized attention to each client.

Our Services

Terrier Claims Services offers a comprehensive range of services, including:

  • Investigations: Our team of experienced investigators is equipped to handle a wide range of investigation services, from workers' compensation claims to construction site accidents. We utilize cutting-edge technology and tactics to gather evidence and build strong cases.
  • Trial Preparation: Our experts are skilled in preparing cases for trial, including witness preparation, document review, and expert testimony.
  • Surveillance: Our surveillance services include video and photo documentation, witness statements, and expert testimony to help build strong cases.
  • Property Adjustments: Our team of experienced property specialists is trained to handle a wide range of property-related claims, from automobile accidents to workers' compensation claims.
  • Construction Services: Our construction experts are well-versed in the intricacies of construction claims and are equipped to handle complex cases involving construction delays, defects, and inefficiencies.
  • Training and Presentations: Our team offers customized training and presentation services to help our clients stay up-to-date on the latest industry developments and best practices.

Our Expertise

At Terrier Claims Services, we specialize in handling complex insurance claims, including workers' compensation, construction, trucking, mass transit, healthcare, railroad, restaurant, liquor liability, and automotive cases. Our extensive experience and expertise enable us to provide creative solutions to even the most challenging investigations and claims.

Our Partnerships

In 2021, we became part of the Gallagher Bassett Risk Management division of Arthur J. Gallagher & Co., a global risk management and insurance services firm. This partnership has enabled us to expand our services and expertise, while maintaining our commitment to exceptional client service.

Our Commitment

At Terrier Claims Services, we are committed to delivering exceptional service and results to our clients. We understand the importance of timely and effective claims handling, and we are dedicated to providing our clients with expert advice and support throughout the claims process.

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